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Privacy Policy

At DOORWAY, we value your privacy and are committed to protecting your personal information. We collect only the information necessary to operate our marketplace and provide our services. We never sell your personal data.

LAST UPDATED - 10 JULY 2026

Information We Collect

  • Name, mobile number, email address, and account information.
  • Delivery addresses.
  • Order and transaction history.
  • Product reviews and uploaded images.
  • Device, IP address, and login information for security purposes.

How We Use Your Information

  • To process orders and deliver products.
  • To send order confirmations, OTPs, and important service notifications.
  • To prevent fraud and protect your account.
  • To improve our platform and customer experience.

Information Sharing

We share only the information necessary to complete your order with:

  • Sellers
  • Courier partners
  • Trusted technology and cloud service providers

We do not sell or rent your personal information to third parties.

Your Rights

You may request to access, update, export, or delete your personal data at any time by contacting us.

Email: admin.doorway@gmail.com

Children's Privacy

DOORWAY is intended for users aged 18+ and above. If we become aware that a minor has created an account, we will take appropriate steps to remove it.

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DOORWAY is a trusted multi-vendor marketplace in Bangladesh, offering authentic products from verified sellers with secure shopping, fast nationwide delivery and Cash on Delivery (COD).

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